FAQ
Find your answer here
Collapsible content
How long does it take for parcels to be sent?
Parcels are usually sent on the same or next working day. In very rare cases, the package will be sent after 2 days from the purchase.
How long does it take to receive my order?
Latest Shipment Delivery Statistics:
US 8-14 days
Germany 3-5 days
France 5-8 days
UK 5-10 days
Netherlands 4-8 days
Canada 7-12 days
Italy 5-8 days
Australia 15-21 days
Belgium 4-6 days
Denmark 10-14 days
Norway 8-10 days
Hungary 4-6 days
Singapore 10-14 days
Can I rush my order?
If you need your order urgently, please contact us before purchasing. We will do our best to accommodate rush orders, but additional fees may apply.
Do you ship internationally?
Yes, we ship worldwide. Please be aware that buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
What if my item arrives damaged?
If your item arrives damaged, please contact us immediately with photos of the damage. We will work with you to resolve the issue.
How can I contact you if I have more questions?
We try to answer you as soon as possible. Sometimes you may have to wait for a response due to the time zone difference.